Privacy Policy for Stell Air Duct Cleaning
Last updated: 2026-05-03
Welcome to the Privacy Policy of Stell Air Duct Cleaning, headquartered in Imperial, MO. We are dedicated to protecting your privacy and ensuring that your personal information is handled with the utmost care. This document outlines how we collect, use, share, and protect your data, and your rights regarding that data.
Information We Collect
At Stell Air Duct Cleaning, we collect various types of information to provide you with our air duct and HVAC cleaning services:
- Personal Information: We may collect personally identifiable information that you voluntarily provide when you interact with us. This may include your name, email address, phone number, and mailing address.
- Service Information: We may collect information related to the services you request, such as the type of cleaning, your property details, and scheduling information.
- Payment Information: If you make a purchase, we may collect payment information, including credit card details or other payment method information. This data is collected through secure payment processors.
- Usage Data: We may collect information on how you access and use our website, including your IP address, browser type, and general location data.
- Cookies and Tracking Technologies: We may use cookies and similar technologies to collect information about your interactions with our website and personalize your experience.
How We Use It
Stell Air Duct Cleaning utilizes the information we collect for the following purposes:
- To Provide Services: We use your personal information to schedule and perform the air duct cleaning and HVAC services you request.
- To Improve Our Services: We analyze the information we collect to enhance our service offerings and address customer feedback.
- To Communicate with You: We use your contact details to reach out regarding appointments, confirmations, and service updates.
- To Process Payments: We utilize your payment information to process transactions securely.
- For Marketing Purposes: With your consent, we may send you promotional materials and newsletters about our services. You can opt-out at any time.
Sharing with Third Parties
We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: We may employ third-party companies and individuals to facilitate our services, perform service-related tasks, or assist us in analyzing how our services are used. These third parties have access to your personal information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Legal Compliance: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.
Data Retention
Stell Air Duct Cleaning will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Your Rights (GDPR/CCPA)
As a resident of the EU or California, you possess certain rights regarding your personal information:
- Right to Access: You have the right to request copies of your personal data held by us.
- Right to Rectification: You have the right to request that we correct any information that you believe is inaccurate or incomplete.
- Right to Erasure: You have the right to request that we erase your personal data under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- Right to Opt-Out: Under the CCPA, you have the right to opt-out of the sale of your personal information.
To exercise any of these rights, please contact us using the contact details provided below.
Cookies
Stell Air Duct Cleaning uses cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files placed on your device that help us understand how you use our site and allow us to improve our services. You may choose to accept or decline cookies, but this may prevent you from taking full advantage of the website. You can modify your browser settings to refuse cookies.
Children's Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information from our records.
International Transfers
Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction, where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Security
The security of your personal data is important to us. We strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store to protect it from unauthorized access, destruction, use, modification, or disclosure. While we aim to protect your personal information, we cannot guarantee its absolute security.
Changes
Stell Air Duct Cleaning reserves the right to update or change our Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this document. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our services after any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide by and be bound by the modified policy.
Contact
If you have any questions about this Privacy Policy, please contact us:
Stell Air Duct Cleaning
Email: [email protected]
Address: 635 Burgess Ave, Imperial, MO
We value your privacy and are committed to protecting your personal information.